Refund Policy

Every new account starts with a free 14-day trial, so you can try the full service before paying anything.

14-day money-back guarantee on every plan. Whether you pay monthly or yearly, if you decide within 14 days of a payment that Motes isn't for you, you can request a full refund of that payment. Just tell us you'd like a refund — there's no form to fill out and no questions to answer.

After 14 days, you can cancel your subscription at any time from your profile page. When you cancel, your access continues until the end of the period you already paid for, and you won't be charged again.

Refunds are processed by our payment provider, Paddle. To request a refund, visit paddle.net or contact our support team through the app. Paddle's Refund Policy applies to all orders.